Make sure your paypal emails work.
Someone bought the SWDeluxe skin suite yesterday but the persons paypal email address bounced, so I had no way of sending the download information. We had to refund the amount back to the buyer. If you wonder why you got a refund and no download information - that is why.
If you don't have paypal set up with a working address: at least put in the payment comment which address you want the info to be sent to. :)
1 Comments:
Hi, Mrs. Juni here, logged into Juni's blogger account. I wish there was some way to convey over the net how important it is that you give us a valid email address. I just had yet another customer that I had to refund because his email account no longer accepts incoming messages.
Think about it folks, we send the download info via email. If you don't give us a working address, then how can we send you the download info?
If a customer who purchased B&W is wondering why he didn't get his skin, then check your paypal account. You'll probably notice a refund because you don't have a working email address. ;)
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